FAQ’s

Yes, free shipping is almost applicable on every country except from Russia, Brazil, Israel and OFAC and Sanctioned Countries.

It depends on the country but the shipment is fast as we use FedEx, DHL and UPS for our shipments. After shipment, it usually takes 5-10 business days but sometimes it may take 20 business days for the order to be delivered. It depends on what you have ordered.

If tracking is already provided you can keep check of order status by visiting Track-order Page. Enter your order ID and Billing E-mail to know about your order.

Tracking link will send you in providing current information about order status. In case your delivery date has crossed and the order is not received please inform us at contact@realjacketmaker.com

If it occurs, we will send the next product to you completely free of cost. We will be responsible for delivery at your doorstep.

We accept PayPal or Credit Cards.

Your payment may refuse if you give an incorrect billing address or phone number, your credit/debit card is about to expire, its limit is reached, or you have run out of funds in your PayPal account. We advise you to resolve all the problems and pay afterwards.

Our site is secure with SSL, means all of your input data like name, credit card and others is encrypted, hence all information is entirely safe with us.

Totally yes. In case there’s some problem in an order; you may have Money Back Guarantee after a purchase on our side. For return and exchanging your ordered items, just please read more at our Return & Exchange Policy.

We want every customer experience to be convenient and satisfactory, so we have a return policy for 30 days of delivery. It means Regular Orders can be returned for refund or exchange within 30 days of delivery. For more information, please visit our Return and Exchange Policy.

If the size doesn’t fit, we will be sending a replacement to you OR we can refund you. Please let us know at contact@realjacketmaker.com or submit your inquiry at our Contact Us page.

Yes we accept item exchange.

Email us at contact@realjacketmaker.com and we will arrange to have a replacement sent for you as soon as possible.